MyHelp

MyHelp

MyHelp is a one-stop question and answer information center designed for newly accepted students and current students.  MyHelp provides detailed answers to commonly asked questions spanning a range of topics including course registration and login information.

 

  • How do I register for courses?
  • How do I register for the Nelnet Payment Plan?
  • How do I drop a course?
  • What is my login?  
  • How do I confirm course registration?
  • Why are my courses listed as “pending”?
  • Where do I find my courses? 
  • How do I login to Blackboard?
  • How do I locate my courses within Blackboard?
  • Why are my courses not appearing in Blackboard?
  • How do I order books?
  • When are books lists available on Akademos?
  • Who do I contact if I don’t receive my books?
  • Do I have an academic advisor?
  • How do I obtain my Student ID number?
  • How do I obtain a Student ID Card?
  • How do I pay my student account balance?
Review Quick Start Guide (pg. 25 of digital document).

For specific information on the Nelnet payment plan click here (Nelnet).  You may sign-up for the plan when you register for courses.  You may also register for the Nelnet Payment Plan by completing the following steps:

  1. Go to the MyCampus link located at the top of the homepage and login
  2. Select the Account tab located within the blue banner at the top of the page
  3. Select the My Account link
  4. Select the Enroll in Nelnet tab

If you are a financial aid recipient, please contact the Financial Aid Office prior to dropping any courses, 1-800-442-1577 ext. 5755.

If you need to drop a course you may do so via the MyCampus student portal.  To drop a course, you will need to complete the following steps:

  1. Go to the MyCampus link located at the top of the homepage and login
  2. Select the Academics tab located within the blue banner at the top of the page
  3. Select the My Classes link
  4. Click on the drop date for the course(s) you wish to drop
  5. Follow the on-screen instructions

Luther Rice utilizes Single Sign-on technology.  You only need one set of login credentials.  Login credentials were sent to you via email attachment upon acceptance.  A hard copy was mailed to the provided address.  The sheet is entitled Login Credentials Summary.

Your login for course registration, Blackboard, and email generally follows this format: Luther Rice email: firstname.lastname@student.LutherRice.edu.  For example, John Smith would be assigned the Luther Rice email address john.smith@LutherRice.edu.  

Password: Luther and year of acceptance, i.e. if accepted in 2016 password = Luther2016, if accepted in 2017= Luther2017 etc. You will usually will be asked to change your password when logging in for the first time.

Registration may be confirmed in two ways:  1) Once you have registered for courses, the website will provide a registration confirmation, which can be printed.  2) You may also check your registration status by visiting the My Classes link within your MyCampus student portal.  To access the My Classes link you will need to complete the following steps:

  1. Go to the MyCampus link located at the top of the homepage and login
  2. Select the Academics tab located within the blue banner at the top of the page
  3. Select the My Classes link

A “pending” course designation means that the school has yet to receive confirmation of payment.  Pending course issues can be resolved by contacting the following departments:

Financial Aid students should contact the Financial Aid Office, 1-800-442-1577 ext. 5755 or financialaid@LutherRice.edu.

Self-pay students should contact the Student Accounts Office, 1-800-442-1577 ext. 5752 or studentaccounts@LutherRice.edu.

Students using military funding should contact Mr. Gary Cook, 1-800-442-1577 ext. 5758 or gary.cook@LutherRice.edu.

All online courses are located within Blackboard.  To access Blackboard you may follow the step-by-step instructions located within the Quick Start Guide (pg. 30 of digital document).

To access Blackboard you may follow the step-by-step instructions located within the Quick Start Guide (pg. 30 of digital document).

Once logged in to Blackboard, your course(s) are listed as links under the heading My Courses.  To enter your course, simply click on the corresponding links.
Courses are not posted to Blackboard until the Saturday prior to the designated course start date.  Other common reasons for courses not appearing in Blackboard include the following: “pending” courses and non-registration.
Luther Rice utilizes a third part online book distributor, Akademos, to fulfill book orders.  The website is LutherRiceBooks.com.  However, once a student has received a book list from the Akedemos website, they are free to order from any vendor such as Amazon.com or Half.Ebay.com.  A step-by-step guide is available: Quick Start Guide (pg. 31 of digital document).
Books are available 30 days prior to the start of a semester.
Luther Rice does not order student books and is not directly involved in the process.  If you ordered your books from Akademos, you will need to contact the vendor at 1-800-887-6459 or institutions@akademos.com.  You may also want to contact your professor if courses have begun and you have not received all of your books.
Undergraduate and Graduate students have access to the Academic Advising Office (AAO).  The AAO assists students with course selection and ensuring degree progress.  The AAO may be reached by email at AAO@LutherRice.edu or by calling 1-800-442-1577 ext. 5754.  Doctoral students do not use the AAO, but are assigned a specific advisor whose name is listed on the acceptance letter.
Your Student ID# was sent via email attachment upon acceptance.  A hard copy was mailed to the provided address.  The sheet is entitled Login Credentials Summary.  You should use to your ID# whenever communicating with the school.
You may obtain a Student ID Card from our library.  If on-campus, you may visit the library during normal business hours.  You may also send a picture to library@LutherRice.edu and a card will be mailed to you.  The first card is free of charge.  Additional or replacement cards are $5.00.

You may pay your balance via the MyCampus student portal.  To pay your balance online you will need to complete the following steps:

  1. Go to the MyCampus link located at the top of the homepage and login
  2. Select the Account tab located within the blue banner at the top of the page
  3. Select the My Account link
  4. Select Make a Payment tab and follow the on-screen instructions